2026 Peakwell × BFH Report
By Dr. Joël Krapf and Mel Nikolic
Closing the AI Adoption Gap
Where Swiss organisations stand today, and how they can move forward. Based on interviews with the people responsible for AI adoption in 25 organisations.
25 Swiss organisations230,000 employeesWith Berner Fachhochschule

By Dr. Joël Krapf and Mel NikolicAt a glance
Usage is up. Capability often isn't.
- 75%measure licences and usage
- 6%measure behaviour change
- 25organisations interviewed
- 230kemployees represented
What's inside
From summary to take-aways.
- Chapter 0Executive SummaryThe key findings at a glance.p. 4
- Chapter 1The Current LandscapeWhere Swiss organisations stand today, and why most are concluding experimentation.p. 5
- Chapter 2What’s Getting in the WayThe most common adoption blockers: uneven skills, shadow AI, lack of time, fear and uncertainty, lack of governance.p. 10
- Chapter 3What Good Looks LikeHow organisations make AI stay alive long-term, from sandbox to factory: ambassadors, communities and clear structures.p. 17
- Chapter 4Measuring Adoption75% measure licences and usage, only 6% measure behaviour. What to measure instead.p. 24
- Chapter 5The Path ForwardFive building blocks for a genuinely AI-enabled enterprise, and how to start.p. 28
- ConclusionKey Take-AwaysWhat to act on first.p. 36
In AI, standing still means falling behind.
Read it. Then see where you stand.
Download the report, or book a free call and we look at where you stand together.
